An earlier post also talks about the Global Legal Professional Certification Test for those seeking a career in LPOs.
I doubt they would be teaching you anything there that you would not learn in your first couple of months on an LPO job but in a competitive world, any extra teeth are always useful.
Do remember that irrespective of the number of diplomas and degrees and your degree of technical knowledge, no LPO is going to hire you if you do not have a good knowledge of spoken and written English.
RECRUITMENT IN AN LPO: Freshers are generally hired by most firms for all the routine dig-the-dirt jobs. What an LPO looks for while recruiting freshers is a good knowledge of English, a good law degree, and some computer knowledge, in that order.
For the high-end jobs, an LPO would seek legal professionals with an excellent command over English, good law degrees from reputed colleges, an ability to carry out legal research, and an ability to be able to compile and draft documents. Since legal process outsourcing is a new field, experience of working in an LPO in such a capacity would be invaluable, but if you can show that you have the potential to do such work, lack of experience would not really be a hindrance.
If you have done any thesis or have written papers in your college courses, (which involved researching, collecting material, compiling a paper) put that in your resume. You might, even if you are a fresher, be considered for the quality jobs.
Some good news on the Pune LPO front. I hear of start up LPOs which are undertaking legal process work outsourced by Indian law firms. (Watch this space for news on such LPOs.)
For those setting out on a career in LPOs, the LPOs tackling local legal process outsourcing jobs are a safer bet to work for, than those which handle only offshored projects because the latter are at some time or other going to face a gap in between projects, which means you are going to be laid off at the end of the project.
An LPO which handles local work as well as offshored projects, will usually have projects the year round. So those of you looking to start a career in outsourcing, you should, at least initially, opt for those LPO firms which handle both local and offshored projects, if you don’t want frequent ‘breaks’ in your career graph.
All the best,